Payment / Inquiry Response Code

Common Response Code
Response Code For Card Payment & Digital Payment
Response Code For Web Payment, Self Service Machine, Pay at counter & Internet / Mobile banking
Response Code For QR Payment
Response Code For Mini Program

Common Response Code


Below list of code is common code and will be returned to any payment method.

Code

Description

0000

Transaction is successful.

0001

Transaction is pending.

0003

Transaction is cancelled.

0999

System error.

2001

Transaction in progress.

2002

Transaction not found.

2003

Failed To Inquiry.

 
Response Code For Card Payment & Digital Payment
--


Card Payment

  • Global Card (GCARD)
  • Local Card (LCARD)
  • Loan Card Instalment (LCARDIPP)

Digital Payment (DPAY)

  • MasterPass (MPASS)
  • Samsung Pay (SSPAY)
  • E-Wallet (EWALLET)

Code

Description

4001

Refer to card issuer

4002

Refer to issuer's special conditions

4003

Invalid merchant ID

4004

Pick up card

4005

Do not honor

4006

Error

4007

Pick up card, Special condition

4008

Honor with ID

4009

Request in progress

4010

Partial amount approved

4011

Approved VIP

4012

Invalid Transaction

4013

Invalid Amount

4014

Invalid Card Number

4015

No such issuer

4016

Approved, Update Track 3

4017

Customer Cancellation

4018

Customer Dispute

4019

Re-enter Transaction

4020

Invalid Response

4021

No Action Taken

4022

Suspected Malfunction

4023

Unacceptable Transaction Fee

4024

File update not Supported by Receiver

4025

Unable to Locate Record on File

4026

Duplicate File Update Record

4027

File Update Field Edit Error

4028

File Update File Locked Out

4029

File Update not Successful

4030

Format Error

4031

Bank not Supported by Switch

4032

Completed Partially

4033

Expired Card - Pick Up

4034

Suspected Fraud - Pick Up

4035

Restricted Card - Pick Up

4036

Allowable PIN Tries Exceeded

4037

No Credit Account

4038

Allowable PIN Tries Exceeded

4039

No Credit Account

4040

Requested Function not Supported

4041

Lost Card - Pick Up

4042

No Universal Amount

4043

Stolen Card - Pick Up

4044

No Investment Account

4045

Settlement Success

4046

Settlement Fail

4047

Cancel Success

4048

Cancel Fail

4049

No Transaction Reference Number

4050

Host Down

4051

Insufficient Funds

4052

No Cheque Account

4053

No Savings Account

4054

Expired Card

4055

Incorrect PIN

4056

No Card Record

4057

Trans. not Permitted to Cardholder

4058

Transaction not Permitted to Terminal

4059

Suspected Fraud

4060

Card Acceptor Contact Acquirer

4061

Exceeds Withdrawal Amount Limits

4062

Restricted Card

4063

Security Violation

4064

Original Amount Incorrect

4065

Exceeds Withdrawal Frequency Limit

4066

Card Acceptor Call Acquirer Security

4067

Hard Capture - Pick Up Card at ATM

4068

Response Received Too Late

4069

Reserved

4070

Settle amount cannot more than authorized amount

4071

Inquiry Record Not Exist

4072

Promotion not allowed in current payment method

4073

Promotion limit has reached

4074

Reserved

4075

Allowable PIN Tries Exceeded

4076

Invalid Credit Card Format

4077

Invalid Expiry Date Format

4078

Invalid Three Digits Format

4079

Reserved

4080

User Cancellation by closing Internet Browser

4081

Unable to authenticate card holder

4082

Reserved

4083

Reserved

4084

Reserved

4085

Reserved

4086

ATM Malfunction

4087

No Envelope Inserted

4088

Unable to Dispense

4089

Administration Error

4090

Cut-off in Progress

4091

Issuer or Switch is Inoperative

4092

Financial Insititution not Found

4093

Trans Cannot be Completed

4094

Duplicate Transmission

4095

Reconcile Error

4096

System Malfunction

4097

Reconciliation Totals Reset

4098

MAC Error

4099

Unable to complete payment

4110

Settled

4120

Refunded

4121

Refund Rejected

4122

Refund Failed

4130

Chargeback

4131

Chargeback Rejected

4132

Chargeback failed

4140

Transaction does not exists

4200

Tokenization Successful.

4201

Tokenization Failed.

7012

Invalid Transaction

 
Response Code For Web Payment, Self Service Machine, Pay at counter & Internet / Mobile banking
--


  • Web Payment (WEBPAY)
  • Self Service Machine (SSM)
  • Pay at counter (COUNTER)
  • Internet / Mobile banking (IMBANK)

Response Code

Description

5002

Timeout.

5003

Invalid Message.

5004

Invalid Profile (Merchant) Id.

5005

Duplicated Invoice.

5006

Invalid Amount.

5007

Insufficient Balance.

5008

Invalid Currency Code.

5009

Payment Expired.

5010

Payment Canceled By Payer.

5011

Invalid Payee ID.

5012

Invalid Customer ID.

5013

Account Does Not Exist.

5014

Authentication Failed.

5015

Customer paid more than transaction amount.

5016

Customer paid less than transaction amount.

5017

Paid Expired.

5018

Reserved.

5019

No-Action From WebPay.

5998

Internal Error.

 
Response Code For QR Payment
--


Response Code

Description

6012

Invalid Transaction

 
Response Code For Mini Program
--


Response Code

Description

6101

Invalid request message

6102

Required Payload

6103

Invalid JWT data

6104

Required merchantId

6105

Required paymentChannel

6106

Required authCode

6107

Invalid merchantId

6108

Invalid paymentChannel

6109

paymentChannel is not configured

6110

Unable to retrieve usertoken