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Documentation

Payment Maintenance Result Codes

Result Code

Result Description

00

Success

01

Stored card ID cannot be found

02

Invalid Request

03

Invalid Merchant ID

04

Invalid Stored Card Unique ID

05

Invalid Customer Email

10

Missing Compulsory Values

11

Request validation failed.

12

Transaction status is not valid to perform your action.

13

Invalid hash value.

14

Invalid merchant ID.

15

Invalid invoice number.

16

Requested transaction doesn't exist.

17

Request type is invalid.

18

Invalid Action Amount.

21

Void not allowed.

22

Sub Transaction cannot be voided individually.

25

Void failed.

29

Transaction is already voided.

30

Unable to refund/settle more than transaction amount.

31

Settlement not allowed.

32

Settlement is not required.

33

Partial settlement not allowed.

34

Settlement rejected.

PGW will respond if duplicate capture is detected. Please inquire the transaction’s capture status and only initiate a new capture if the previous attempt is not recorded.

35

Settlement failed.

36

Settlement not allowed beyond deadline.

37

Sub Merchant settlement amount is more than transaction amount.

38

Sub Transaction cannot be captured individually.

39

Transaction is already settled.

40

Refund amount is more than transaction amount.

41

Refund not allowed.

42

Refund pending.

43

Partial refund not allowed.

44

Refund rejected.

45

Refund failed.

46

Insufficient funds to perform refund.

47

Sub Merchant refund amount is more than transaction amount.

48

Sub merchant has insufficient funds to perform refund.

49

Transaction is already fully refunded.

50

Same Idempotent Key exists with different Type

51

Same Idempotent Key exists with status Pending

52

Cannot retrieve Main Txn. Refund failed.

53

No transaction reference number.

54

Refund exceeded allowable timeframe.

61

Cancel not allowed.

65

Cancel Failed.

95

Request timed-out

96

Unable to decrypt.

97

Process is not supported.

98

Request is not available

99

Unable to complete the request.